Privacy policy
Last updated: 10 November 2026
Kudla Keys ("we") runs the Kudla Keys app and the website kudla-keys.web.app. This policy explains what we collect, why, and the choices you have. It applies to everyone who uses the app or website in India.
What we collect
- Account details: your name, mobile number, email address and password (passwords are stored by Google Firebase Authentication, never by us in readable form).
- Listings you post: property details, address, price, photos and the phone number you want seekers to reach you on.
- Activity: homes you shortlist, owner contacts you unlock, visits you book, chat messages, and service requests.
- Payments: the plan you buy and the payment reference. Card, UPI and bank details are handled by Razorpay; we never see or store them.
- Device data: basic technical information needed to run the app, such as app version and error logs.
How we use it
- To run your account and show your listings to people looking for homes.
- To share an owner's phone number only with a signed-in user who unlocks it.
- To deliver chats, visit requests and service bookings between the people involved.
- To review listings before they go live and to prevent fraud, spam and broker misuse.
- To process plan purchases and keep records required by law.
Who we share it with
We do not sell your data. We use Google Firebase (hosting, database, storage and sign-in) and Razorpay (payments) to run the service. Partners who carry out a service you book, such as movers or cleaners, receive only the details needed for that job. We may share data when the law requires it.
How long we keep it
We keep your data while your account is active. If you delete your account, we delete your profile, listings and photos within 30 days, except payment records that we must keep for tax purposes.
Your choices and rights
You can edit your profile and listings in the app at any time. To get a copy of your data, correct it, or delete your account, email support@kudlakeys.in. We reply within 30 days.
Children
Kudla Keys is meant for adults aged 18 and above.
Grievance officer
For any privacy complaint, contact our grievance officer at support@kudlakeys.in, Mangaluru, Karnataka. We acknowledge complaints within 48 hours.
Changes
If we change this policy, we will update the date above and tell you in the app for important changes.